Our Team

Sue Brown embarked on her case management career in 2004 after obtaining her degree in Psychology & Criminology. Sue went on manage a large case management organisation before setting up her own business in 2019. Sue has gained a vast amount of experience working with adults who have catastrophic and life-changing injuries, including brain injury, poly trauma, orthopaedic injuries, amputation & psychological trauma. Determined to make a real difference to people’s lives, Sue helped to set up, and is currently the chair of, Headway Wigan & Leigh; supporting local people as they navigate their ‘changed world’ after a brain injury, Sue is also an active council member of BABICM, undertaking the role of chair of the Training and Education Group since 2018.

Liz has been qualified as an RGN for 24 years, and has been working as a Case Manager, with 16 years’ experience within the medico legal sector. She prides herself on successfully coordinating intensive neuro rehabilitation programmes, encouraging her clients to take positive risks and achieve their personal goals. Liz also acts as Registered Manager for Browns Case Management, promoting good practice and high standards of care within the organisation.

Chelsey is a qualified RGN for 11 years with experience in both the NHS & private healthcare sectors. She spent 3 years in a forensic placement working with emergency care & substance misuse and Chelsey’s interest in brain injuries / disorders led her to a role in a community-based brain injury unit. Whilst working in this unit, Chelsey came across the case management role and made the change in her career into case management. Chelsey’s experience in her nursing career has allowed her to lead support teams for clients with complex health needs & facilitate and oversee brain injury rehabilitation.

Paul is a paediatric Physiotherapist with 35 years’ experience of working with children with complex presentations. As a physiotherapist, he has witnessed first-hand the effect illness and injury has on this age group and the impact that it has for decades to come. He believes that the best outcomes for clients, parents and carers depend upon effective multidisciplinary team working, communication and flexibility.

Kat began her career as a Physiotherapist in the NHS, and subsequently moving into neurosciences, focused on the rehabilitation of clients with complex presentations. Eventually, Kat made the move into case management, and has dealt with complex ABI and orthopaedic cases. Kat forges strong relationships with her clients, their families and the therapists working alongside her, as well as liaison with legal teams, and she has a strong understanding of the medicolegal framework.

Kass initially qualified as a Social Worker and gained extensive experience in Local Authority & NHS settings, working with both adults and children. She also served as a Deputy Manager for Safeguarding, committed to protecting those who were vulnerable. Kass moved into case management a number of years ago and as a dedicated case manager, Kass is adept at supporting individuals through life-changing circumstances, whether resulting from physical, mental, or emotional crises. Her empathetic approach and extensive skill set enable her to foster positive change and resilience in her clients’ lives.

We are thrilled to welcome Alex as a new member of our team. Alex has been a qualified RGN for 7 years with experience in both the NHS & private healthcare within the community. Alex went into case management, bringing her knowledge from her nursing background, and bringing high quality standards into her role. Alex’s experience in her nursing career has allowed her to have a holistic approach for clients with complex health needs. Alex has an empathetic approach, ensuring clients needs are always put first.

Harriet is an experienced Occupational Therapist specialising in, challenging behaviours, neuro diversity, complex care, learning disabilities, discharge planning and positive risk taking. As an occupational therapist Harriet is driven by helping individuals become more independent by supporting them in developing skills needed for everyday activities.

Alisha, Rehabilitation Assistant with over 15 years of experience in health and social care. She has supported young people, individuals with disabilities, those living with dementia, and mental health challenges.

She's passionate about person-centred care and takes a creative approach, using art-based tools to build confidence and promote inclusion. She values strong, trusting relationships and is always learning to better support those in her care.

After a close family member suffered a brain injury, Matt took the opportunity to change his career, gaining qualifications in health & social care, acquired brain injury and mental health. Now with over 16 years’ experience in the care and support sector, he is passionate about learning and increasing his knowledge to assist his clients. Matt prides himself on understanding the needs of his clients and their families, focusing on achieving productive ways forward to support his clients’ potential.

Ben has 18 years of experience working within all aspects of care, which have mainly focused on health and well-being. He also managed a rebound therapy and trampoline project for several years. Ben always treats everyone as an individual and constantly looks to develop ways to allow people to achieve their goals.

Gill started her career in finance over 30 years ago and has worked in a variety of industries including construction, housing, landscaping and for the last few years in case management. Following a career change Gill has also spent the past 6 years working for the NHS in an urgent response acute inpatient setting, working alongside service users with mental health conditions such as schizophrenia, bipolar, anxiety & depression as well as those with brain injuries, drug and alcohol issues and psychosis. Gill has maintained working in finance on a part time basis alongside her NHS role.

Angie is rejoining the BCM team. Nearly six years ago, when we first started up, she was the first member of the admin team. In her new role, she brings a wealth of experience and understanding to the team.

Jo began her career in retail for a FTSE 100 company working in Administration and HR management roles, including area management. A move into the world of medico-legal followed, where she held a variety of operational management roles across the business. Jo joined Browns in early 2021 as an Administrator and is now the Office Coordinator.