Phone
01257 686 070
Address
20A High St, Wigan WN6 0HL

Delivering a person-centred, case management service tailored to your individual needs

If you or a family member has suffered catastrophic or life-changing injuries, Browns Case Management is here to help. Our experienced team of case managers work together with therapists, solicitors and clinical experts to provide comprehensive case management and care support to individuals who have been injured as a result of an accident or clinical negligence.

We tailor your Case Management Plan to suit your needs

Our experienced team of case managers are here to support children, young people, and adults living with a range of injuries, including brain and spinal cord injuries, birthing injuries, and amputations. We believe in tailoring your case management plan specifically to your needs, ensuring that it addresses your unique circumstances and goals.

With our person-centred approach, we prioritise your independence, emotional and psychological well-being, and your physical health. Our case managers act as the central point of contact, connecting you with your legal team and therapists, coordinating support and care plans, and driving the rehabilitation process forward.

At Browns Case Management our goal is to empower you to succeed. We combine our collective knowledge and experience to provide comprehensive and holistic support that promotes your overall well-being.

Partner with us and let us be your trusted guide as we work together towards your goals. Contact us today to learn more about our personalised case management services and how we can support you.

We fully assess your individual needs and bespoke care and support packages

Bespoke care and support packages

At Browns, we offer a comprehensive and bespoke case management service that ranges from an initial needs assessment to the provision and coordination of care and support workers. Our team of case managers:

Fully assess your current and immediate needs, whilst identifying and planning for the future.

Work with you to plan and outline your rehabilitation goals.

Help and support you to gain access to educational needs and activities within the wider community.

Liaise and work with your legal team from the start of the litigation process and beyond.

People who have experienced debilitating injuries can be overwhelmed with day-to-day life and activities. At Browns Case Management, we fully assess your individual needs and deliver bespoke care and support packages to assist you as and when required. We oversee the process to recruit, train and onboard individuals or whole care teams, depending on your requirements. We also ensure that you’re involved in the process from the start, only hiring the most appropriate people to work with you. We are proud to be registered with and regulated by the CQC, which means we adhere to the high standards of care that you deserve and we will be inspected regularly to ensure we continue to meet those standards.

Case management plays a vital role in helping individuals recover from accidents or clinical negligence. When you work with us, we collaborate closely with your legal team to ensure your compensation claim is handled appropriately. In cases involving acquired or traumatic brain or spinal cord injuries, your solicitors often engage our services to oversee and facilitate the rehabilitation process.

Our main objectives are to help our clients recover to the best of their abilities, connect them with specialised professionals to meet their unique needs, support them in daily activities, and provide assistance throughout the litigation process. By working together, we aim to achieve the best possible outcome for our clients, helping them regain control, independence, and lead fulfilling lives.

Our case management services are centred around a comprehensive and personalised approach. We assess our clients' needs thoroughly, develop a tailored care plan, coordinate services, and closely monitor their progress. We work collaboratively with individuals, families, and healthcare professionals to ensure that all aspects of care are addressed effectively and efficiently.

Whether you are managing a chronic condition, recovering from an acute illness or injury, or navigating complex healthcare systems, our case management team is here to provide you with the support and guidance you need. We are passionate about making a positive difference in the lives of our clients and are committed to delivering exceptional care and advocacy.

A case manager is someone who coordinates and manages the care and support services for individuals with specific needs, such as those with brain injuries. They work closely with various professionals, such as therapists, healthcare providers, legal experts, and support workers, to ensure that the client's needs are met.

A case manager assesses the individual's requirements, develops a care plan, and oversees its implementation. They may also provide advocacy and support for the individual and their family, help coordinate specialised appointments and treatments, assist with financial matters, and provide guidance and resources for ongoing support and rehabilitation.

The main goal of a case manager is to ensure that the individual receives the appropriate services and support to enhance their quality of life and maximise their independence. They act as a central point of contact and can help navigate the often complex healthcare system, ensuring that all aspects of care are coordinated and communicated effectively.

Case managers and solicitors work closely together to provide comprehensive support and guidance to individuals with various injuries who are pursuing legal claims. Case managers play a vital role in gathering and organising relevant information about the individual's medical condition, treatment, and care needs. This information is then shared with the solicitors who use it to build and strengthen the legal case.

The case manager acts as a liaison between the client, healthcare providers, and legal team, ensuring that all necessary documents and evidence are obtained and reviewed. They may also provide ongoing support to the individual and their family throughout the legal process, helping to address any concerns or questions that may arise.

Confidentiality and privacy are of utmost importance in this process; all information collected and shared is done so in accordance with strict legal and ethical guidelines. The information is only shared with relevant individuals involved in the case, and it is handled with the utmost care and discretion to protect the client's privacy.

If you’re interested in our case management services, please do get in touch.