01257 686 070
20A High St, Wigan WN6 0HL

A can-do-will-do approach towards case management

At Browns Case Management, we believe in a proactive and holistic approach when it comes to case management and rehabilitation services. Founded by Sue Brown, who has extensive experience in catastrophic and life-changing injuries, our independent firm is dedicated to providing person-centred care that puts your best interests above all else.

Our team of professionals, hailing from various clinical backgrounds, brings a wealth of knowledge, skills, and experience to the table. We are passionate about assisting clients with complex needs, constantly seeking new and inventive ways to solve problems and improve outcomes. With our determined and focused professionals, you can trust us to be your ideal partner throughout the rehabilitation process.

What sets us apart is our unwavering commitment to your well-being. Our highly organised and incredibly creative team work tirelessly on your behalf, guiding you every step of the way. We appreciate that life choices can be overwhelming after injury, which is why our dedicated case managers can help steer you through your rehabilitation journey and enable you to lead as full a life as possible.

Choose Browns Case Management for personalised care and unwavering support. We are here to optimise your potential and ensure your well-being is at the heart of everything we do.

Contact us today and let us be your trusted partner in your path to recovery.

Welcome to Browns Case Management - Your Path to Independence

At Browns Case Management, we prioritise your independence as if it were our own. We are dedicated to your emotional well-being and rehabilitation journey, working closely with your legal team to ensure you achieve the best possible outcomes.

Bespoke care and support packages

Since our inception, we have grown to become one of the leading Case Management companies in the North West. Our team of exceptional case managers includes professionals from a range of disciplines. Our case managers are supported by dedicated assistant case managers and our skilled administration team.

We take immense pride in being an independent case management company. Our dedicated team are the driving force behind Browns Case Management, enabling us to deliver the quality service you deserve.

In December 2022, we obtained CQC registration, which further empowers us to identify and recruit the most suitable staff who will provide top-notch rehabilitation support. Our ultimate goal is to help you lead a fulfilling and independent life to the fullest extent possible.

People often ask what case management is, so we’ll start by explaining exactly what companies like Browns do. Case Management is the practice of supporting and guiding clients following life-changing injuries, either following an accident or through clinical negligence. Generally, a compensation claim will take place which is handled by your legal team, and, in the case of an acquired or traumatic brain or spinal cord injury, your solicitor will likely instruct a case manager to oversee and guide the rehabilitation process. This is to:

  • Help the individual recover as much as possible from their injuries.
  • Source other professionals that work within their fields towards a rehabilitation goal.
  • Assist in various aspects of everyday life.
  • Support the litigation process to achieve the best possible outcome for you.

The ultimate goal of case management is to help an individual who has suffered catastrophic injuries to lead the best possible life and regain control and independence.

The role of a case manager is to be the hub around which everything revolves. A case manager liaises with professionals, such as Occupational Therapists, Physiotherapists, Psychologists, Dieticians, Speech and Language Therapists, solicitors, and barristers. They also source care and support to help with everyday needs.

Not everyone with a brain injury will need input from all of those professionals, and case managers use their knowledge and expertise to put the right professional in the process at the right time, so it has maximum effect. Every brain injury case is different and case managers make assessments based on your individual needs and requirements.

Your legal team works hard to get you the best possible settlement for your injuries. To do this, they need people who are experts within the healthcare sector to justify the level of compensation they’re fighting for. So, case managers and solicitors work closely together to bring your litigation claim to a successful conclusion. Case managers continually assess and make regular reports to the solicitors that are used as evidence to support your claim.

Confidentiality is at the heart of everything we do so rest assured, the information we collect will only ever be seen by those involved in your case.

If you’re interested in our case management services, please do get in touch.